age365 Terms and Conditions

01 Introduction

age365 is an online sports betting and casino platform operated for players in Bangladesh. The platform offers sports betting markets across cricket, football, baseball, table tennis and other sports, as well as casino games including slots, live dealer tables, crash games and more. All services are provided in Bangladeshi Taka (BDT) with payment support via bKash and Nagad.

These Terms govern every aspect of your relationship with age365 — from creating your account to placing bets, claiming bonuses and requesting withdrawals. By registering at age365, you confirm that you have read, understood and agreed to these Terms in full.

02 Eligibility

To register and use age365, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be accessing age365 from a jurisdiction where online betting is not prohibited by local law.
• You must not be a current employee, contractor or close family member of an age365 employee.
• You must not have been previously excluded or banned from the age365 platform.
• You must be registering as an individual, not on behalf of a company or third party.

age365 reserves the right to request proof of age at any time. If a player is found to be under 18, their account will be closed immediately and any funds held will be handled in accordance with applicable regulations. age365 takes underage gambling seriously and has zero tolerance for it.

03 Account Registration

Each player may hold only one account at age365. Creating duplicate accounts is strictly prohibited and may result in the suspension of all associated accounts and the forfeiture of any balances held within them.

When registering at age365, you must provide accurate and complete information including your full name, date of birth, email address and phone number. You are responsible for keeping this information up to date. age365 may request documentation to verify your identity at any point, including before processing withdrawals.

You are solely responsible for maintaining the confidentiality of your age365 login credentials. Do not share your username or password with anyone. age365 will never contact you to ask for your password. Any activity that occurs under your account is your responsibility unless you have reported a security breach to age365 support in advance.

04 Deposits & Payments

age365 accepts deposits in Bangladeshi Taka (BDT) via bKash and Nagad. There are no currency conversion fees — your deposit is credited to your age365 account in BDT at the exact amount you send. Minimum and maximum deposit limits apply and are displayed at the time of deposit.

Deposits at age365 are typically credited instantly. If your deposit does not appear within 15 minutes, contact age365 support with your transaction reference number. age365 is not responsible for delays caused by your mobile wallet provider.

• All deposits must come from a payment method registered in your own name.
• Third-party deposits are not permitted at age365 under any circumstances.
• age365 reserves the right to request proof of payment method ownership before processing withdrawals.
• Deposits made in error cannot always be reversed — contact support as quickly as possible if you make a mistake.

05 Withdrawals

Withdrawals from age365 are processed to the same bKash or Nagad account used for your most recent deposit. This is a security measure to prevent fraud and protect players. Withdrawals to a different mobile wallet number require additional verification.

age365 aims to process all withdrawal requests within minutes during normal operating hours. In some cases, particularly for larger amounts or first-time withdrawals, additional identity verification may be required before the payment is released. This is standard practice and is done to protect your funds.

• Minimum withdrawal amount: displayed in your account dashboard.
• Withdrawals are only available for funds that have cleared any applicable wagering requirements.
• age365 may delay or withhold withdrawals pending verification of account details or in cases where suspicious activity is detected.
• Repeated withdrawal requests for small amounts may be subject to review.

06 Betting Rules

All bets placed at age365 are subject to the specific rules of the sport or game in question, as well as these general Terms. By placing a bet, you confirm that you understand the rules of the market you are betting on and accept the odds displayed at the time your bet is confirmed.

age365 reserves the right to void bets in the following circumstances:

• The event is cancelled or abandoned before the minimum required play has occurred.
• Odds were published in error due to a technical fault or human error.
• There is evidence that the result of the event has been manipulated or fixed.
• The bet was placed after the event had already concluded (late bet).
• The player exploited a known technical error or loophole in the age365 platform.

In-play bets at age365 are accepted subject to live odds and market availability. age365 may suspend in-play markets at any time without notice. Bets already confirmed before a suspension remain valid unless voided under the conditions above.

07 Bonuses & Promotions

age365 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms of each promotion as well as these general Terms. Where there is a conflict between promotion-specific terms and these Terms, the promotion-specific terms take precedence.

• Welcome bonuses at age365 are available to new players on their first deposit only.
• All bonuses carry a wagering requirement that must be met before any bonus-derived winnings can be withdrawn.
• Wagering requirements and eligible games are specified in each promotion's terms.
• age365 reserves the right to withdraw any bonus offer at any time without prior notice.
• Players found to be abusing bonuses — including through the use of multiple accounts or coordinated betting patterns — will have their bonuses voided and their accounts reviewed.
• Bonuses cannot be transferred between accounts or exchanged for cash directly.

08 Responsible Gaming

age365 is committed to promoting responsible gambling. We believe that betting should be an enjoyable form of entertainment, and we take seriously our responsibility to help players who may be experiencing difficulties with their gambling behaviour.

age365 provides the following responsible gaming tools, all accessible from your account settings:

• Deposit limits — set daily, weekly or monthly caps on how much you can deposit at age365.
• Session time reminders — receive alerts after a set period of continuous play.
• Self-exclusion — temporarily or permanently close your age365 account if you feel you need a break.
• Reality checks — periodic pop-ups showing your session duration and net win/loss position.

If you are concerned about your gambling, please visit the Responsible Gaming section of the age365 website or contact our support team directly. We are here to help, not to judge.

09 Prohibited Conduct

The following activities are strictly prohibited on the age365 platform. Engaging in any of these may result in immediate account suspension, forfeiture of funds and referral to relevant authorities:

• Creating more than one account at age365, whether under your own name or another identity.
• Using automated software, bots or scripts to place bets or interact with the age365 platform.
• Exploiting technical errors, glitches or pricing mistakes in the age365 system.
• Colluding with other players to manipulate game outcomes or betting markets.
• Using age365 for money laundering or any other illegal financial activity.
• Providing false information during registration or verification.
• Attempting to access another player's age365 account without authorisation.
• Any form of match-fixing or involvement in the manipulation of sporting events.

10 Intellectual Property

All content on the age365 platform — including but not limited to logos, graphics, text, software, game content and interface design — is the property of age365 or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify or create derivative works from any age365 content without prior written permission. Unauthorised use of age365 intellectual property may result in legal action.

11 Limitation of Liability

age365 provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. age365 is not liable for losses arising from:

• Platform downtime or technical interruptions beyond our reasonable control.
• Delays in deposit or withdrawal processing caused by third-party payment providers.
• Losses resulting from bets placed based on incorrect information provided by the player.
• Unauthorised access to your account resulting from your failure to keep credentials secure.

In all cases, age365's maximum liability to any player is limited to the amount of real-money funds held in that player's account at the time the claim arises.

12 Changes to These Terms

age365 reserves the right to update or modify these Terms and Conditions at any time. When significant changes are made, age365 will notify players via email or a prominent notice on the platform. The updated Terms will display a revised "last updated" date at the top of this page.

Your continued use of the age365 platform after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using age365 and contact support to close your account.

13 Contact Us

If you have any questions about these Terms and Conditions or about your age365 account, our support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live chat: available directly from your age365 account dashboard
• FAQ: visit the age365 FAQ page for answers to common questions